Conditions of Use


GENERAL CONDITIONS This website is operated by Highend-AudioPC Shop. Throughout the site, the terms “we”, “us” and “our” refer to Highend-AudioPC Shop. By visiting our site and/or purchasing something from Highend-AudioPC Shop, you agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the Terms and Conditions of this agreement, then you may not access the website or use any services. It is your responsibility to check this page periodically to take notice of any changes we may have made to the Terms and Conditions or the Privacy Policy. You can review the most current version of the Terms of Service at any time on this page. These Terms apply exclusively. Contrary, additional or other terms and conditions need a written confirmation by Highend-AudioPC Shop to be valid. By the use of this website or by placing an order for goods the customer agrees to recognize these Conditions, including delivery and payment conditions comprehensively. In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

INFORMATION ON THIS SITE Highend-AudioPC Shop includes information about products and services. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. All information on (product descriptions, pictures, movies, weights, measures, technical specifications and other information) are to be understood as approximate values unless it is explicitly noted otherwise. Highend-AudioPC Shop strives to be sure that all data and information provided on this website is correct, complete, current and accurate. However, Highend-AudioPC Shop is not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. All offers on this website are considered subject to change and should not be construed as a binding offer. Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.

PRICING Prices for all the products are displayed in USD (US Dollar) and are subject to change without notice. Any shipping costs are charged additionally, unless stated otherwise and have to be paid by the customer. Shipping costs are shown separately in the order process. In the selling prices any consulting, advisory and support services are not included.

CONTRACT The offers on this website are a nonbinding invitation to the customer to order products from Highend-AudioPC Shop. By placing an order on this website, including the agreement of these Terms and Conditions, the customer makes a legally binding offer.  Highend-AudioPC Shop then sends an automatic "order confirmation" by e-mail that confirms that the order from Highend-AudioPC Shop has been received. Actual orders are binding for the customer; there is no return or withdrawal unless stated otherwise. The contract is concluded when Highend-AudioPC Shop sends a confirmation by e-mail, in which the shipment of products or services ordered is confirmed. Orders will only be delivered after full payment is received and if the products are available. In case the ordered goods cannot be delivered, Highend-AudioPC Shop is entitled to withdraw from the contract or part of a contract. If the payment of the customer has already been received by Highend-AudioPC Shop, the payment to the customer will be refunded. If the payment has not been made, the customer will be exempt from the obligation to pay. In the event of a cancellation Highend-AudioPC Shop is not committed to a replacement delivery.

PAYMENT OPTIONS AND RETENTION OF TITLE Customers can choose from the payment options specified in the order process. Highend-AudioPC Shop reserves the right to exclude customers without giving reasons by different payment options or to insist on payment in advance. If payment is delayed Highend-AudioPC Shop reserves the right to charge default interest of 5% per year and a maximum fee of CHF 20 per reminder. The products delivered to the customer remain property of Highend-AudioPC Shop until payment is complete.

SHIPPING, DUE DILIGENCE, NOTICE OF DEFECT, RETURNS All deliveries are sent by post or by courier to the address specified by the customer in the order. The invoice will be issued via email. After the order has been shipped, risks and rewards are transferred to the customer, to the extent permitted by law. If the delivery is returned as undeliverable or acceptance of the item was refused, Highend-AudioPC Shop may terminate the contract after a complaint message to the customer by email and, after setting a reasonable period of time, charge the incurred expenses. The customer is obliged to check the delivered goods immediately after receipt of delivery and to report any defects by email to the address All Returns are made at the customers own risk and cost. To be eligible for a return the customer has to return the goods within 14 days without any signs of wear, in original packaging, complete with all accessories and together with the shipping note to the address provided by Highend-AudioPC Shop. If the result of the examination by Highend-AudioPC Shop or the manufacturer shows that the goods have no observable defects or they do not fall under the manufacturer's warranty, Highend-AudioPC Shop is allowed to charge the incurred expenses, costs of return shipping to the customer or the possible disposal.

RIGHT OF WITHDRAWAL The customer is granted a right of withdrawal for 14 calendar days of receipt of the goods. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. For this purpose, you must contact us by email The exercise of the right of withdrawal leads to a reversal of the contract.  To be eligible for a return the customer has to return the goods within 14 calendar days without any signs of wear, in original packaging, complete with all accessories and together with the shipping note to the address provided by Highend-AudioPC Shop. All orders are returned to the manufacturer at the customers own risk and cost. Once your return is received, inspected and approved, an already made payment will be refunded within 30 calendar days to the customer, provided the returned goods have already been received or the customer can provide proof of postage. Highend-AudioPC Shop reserves the right for damaged goods, excessive wear and tear or loss of value due to improper handling to deduct the reduction in value from the purchase price already paid or to charge the customer. In the following cases no right of withdrawal shall be granted:

  • If the contract has an element of chance, especially because the price is subject to fluctuations outside the supplier's control.
  • If the contract has a movable element which is not suitable due to their condition for a return or can spoil quickly
  • If the contract has a movable element which is made according to specifications of the customer or clearly tailored to personal needs
  • If the object of the contract contains digital content and this content is not set on a data medium or if the contract has to be immediately fulfilled completely by both parties
  • If the object of the contract is a Service and the contract is completely fulfilled by the provider with the prior specific consent of the consumer before the withdrawal period has expired.

WARRANTY Highend-AudioPC Shop strives to deliver all products in perfect quality; all purchases are covered for a guarantee period of 12 months, unless stated otherwise. The warranty will be honored by free repair, replacement or refund of the purchase price. The customer is responsible for returning the goods and the manufacturer will cover the costs of the repaired or exchanged article back to the customer. Other claims are excluded. Not covered by guarantee is normal wear and tear, consequences of improper handling or damage caused by the customer or third parties as well as defects that are due to external circumstances. Likewise, the warranty for consumables (e.g. batteries, etc.) is excluded. Highend-AudioPC Shop does not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

LIABILITY Highend-AudioPC Shop excludes all liability and claims for damages against Highend-AudioPC Shop and any assistants and agents. Highend-AudioPC Shop is not liable for indirect or consequential damages, lost profits or damages to persons or property and financial losses of the customer. Reserved remains a further statutory liability, for example for gross negligence or unlawful intent. Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

PRIVACY Highend-AudioPC Shop may process and use the data collected for the fulfilment of the contract of sale and for the use for marketing purposes. In general, the third-party providers (service partners) used by us will use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Your submission of personal information through the store is governed by our Privacy Policy.

ENTIRE AGREEMENT We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. Use of this website, these Terms and Conditions and any separate agreements are governed by and construed in accordance with the laws of Switzerland. In case of dispute is exclusively Swiss substantive law to the exclusion of conflicts of law provisions apply. The UN Sales Convention (CISG) is explicitly excluded.

CONTACT Questions about the Terms and Conditions can be sent to us using our Contact Formular.




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